In 1912, a “Club of Record Clerks” met at Massachusetts General Hospital to study clinical records, and Grace Whiting Myers attended the meetings. Initiation of the Medical Record Professional Association “Always have a backup plan in case it rains.” Don’t worry, people will come out in the rain, and it’s much easier than rescheduling.Ī version of this story was published on.“Don’t do outdoor tours in the winter.” People will still come, even in the snow.“You MUST plan everything out ahead of time.” In fact, a little spontaneity is good.“12 (or 20…) people on the tour is the max.” Rather, let the space and tour guide set the scene.If you can follow the tour with another contact, by email or otherwise, that’s another step towards creating a better link between the tour taker and your organization. Follow up with an email―it can be as simple as a “thank you” note. Avoid it if you can, but, if you do have several different guides with you, designate one as the lead guide and the others as experts in a specific area.ĩ. It’s hard to talk for just five minutes, so when you have multiple guides talking about different subject areas, it’s easy to lose track of time. An hour to an hour and a half is better.Ĩ. Tours on paper always seem too short and on the ground are always too long. Nobody wants to feel like they are in tour jail. (Or try very hard to.) Try like crazy to end on time. People are more likely to feel engaged when they are listening to a story, rather than a list of dates and names.ħ. Make sure you have a few fun and compelling stories to tell about the buildings and sites you’re looking at. Tell a story (historical or contemporary). You’ll build a more personal connection to your group and create a memorable tour.ģ. So it’s good to have a few personal anecdotes ready, even if they’re just about past tours you've done. No matter how much we love buildings, it’s a fact that people connect with people. One secret to avoid this is to designate somebody in the crowd to interrupt you if they can’t hear you.Ģ. Tour guides often get so wrapped up in their subject they forget to face the people they are addressing. Face the crowd, not what you’re talking about. (Not a tour guide? These tips can also give you insight into being a good tour goer.)ġ. Instead, use these 10 tips, compiled by Johns Hopkins, Executive Director of Baltimore Heritage, to help you be the best tour guide you can be. But don’t let the current chilly winter season stop you from giving―or going on―tours. In the spring of 2013, when a hint of warmer weather got us ready to think about being outside, we put together a toolkit with ideas to help you organize a tour in your community.
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